• What is EGT?
Ans: EGT Shipping & Clearing is a professional freight forwarding company in Dubai with representatives and one of the most preferred logistic providers and cargo services of many international companies with offices in UAE – Dubai.

  • What do I get from EGT?
Ans: We take care of all cargo requirements and documentation, arranging cargo gear and other services on time to satisfy the customers. We are the best cargo service company in Dubai providing the best services at an affordable price.

  • Difference between LCL and Consolidation?
Ans: In a few cases, customers will not have things to fill a full container and they have only small parcels. These unfilled parcels in the container which is yet to pack are called LCL (Less than Container Load). The shipping line collects these small parcels and makes up a Full Container Load. The LCL cargo is delivered by the client to a warehouse for packing into a container. The act of collecting the LCL cargo from the various shippers and packing it into a container is known as Consolidation. The entity that handles such operations is known as Consolidators (Groupage Operators)

  • How do I verify if my goods were actually shipped?
Ans- EGT cargo service takes care of customs documentation, authorization, working with Terminal Operator, advanced tracking system, Immigration, and other Governmental Departments of Cargo service Dubai. You will be provided with the tracking ID once your parcel got shipped so that you can track your parcel using the tracking Id until it reaches your destination.

  • Why is there a difference in transit time between FCL and LCL cargo to the same destination?
Ans: Before I answer let me tell you about FCL and LCL, Which means FCL is Full Container Load and LCL means Less than Container Load. In FCL, the container is carrying cargo for one shipper and one consignee. Once it is packed at the Port it is not unpacked from the container anywhere and delivered as is to the Port of Discharge. But in LCL, the container will not be filled as it is less than container load, the container may get reworked to cargoes distributed to the various ports by consolidating a container till it turns into FCL. So, the transit time is getting vary for the same destination in LCL and FCL.

  • What is the difference between Logistics and Cargo?
Ans- In cargo service, the source of the information mainly depends on the customers themselves, and this type of service is passive; while the goal of logistics services is to continuously meet customer needs and help customers formulate business strategies.

  • What kind of storage and packing option do you offer?
Ans- EGT offers Storage services for Gold which secure seamlessly with your supply chain.EGT Shipping and Clearing offers cost-effective warehouse storage for Gold on a short-term and long-term basis. We have our own storage facility, manpower, and equipment which enable us to provide complete authentication to our customers. Also, we provide all kinds of packages in the needed size which our customer in need of. We do Bulilit, medium, large, jumbo along with bulilit, super jumbo along with bulilit sizes. We do complete packing service with our experts where you cannot find any damage till your parcel reaches your destination.

  • Difference between a freight forwarder and Broker.
Ans- A freight forwarder is expected to have capabilities either owned or outsourced with experience in all modes of transportation – road, rail, air, and sea. Also, they can able to provide cost-effective and efficient cargo shipping solutions based on the customer’s requirement. Broker is who Arranges transportation whether road, rail, or sea with a carrier, either on behalf of the shipper, consignee, or freight forwarder and they connect with cargo owners to shipping lines and vice versa and work on a commission basis.

  • Difference between a ship and a vessel.
Ans: A ship is a large ocean-going sailing vessel that uses wind power, steam power, or other man-made energy sources, rigged in such a manner that will allow it to sail and be controlled. A ship is a floating vessel that transports cargo in order to earn revenue. Basically, a vessel is anything that can float and can be steered/moved, either by own means or by other means. Apart from a ship, a floating platform, boats, barges, etc can also be called a vessel.

  • What is the flow of cargo in Dubai? (Import, Export and Transhipment)
Ans- The workflow of the cargo service is managed by our expert team where we provide end-to-end tracking, supply chain visibility, manage by exception, and statistical insights.

  • What is Transshipment?
Ans- Transshipment is the act of off-loading a container from one ship and loading it onto another ship.

  • Can I track my Goods?
Ans- It is a very simple procedure to track your goods. You will be provided with the tracking number once your parcel is shipped, and do track using the tracking id in the given advanced tracking system option given on our website to find the progress of the shipping of your package.

  • Do you provide Cargo Insurance?
Ans:  To provide optimum protection to the freight, having cargo insurance is necessary. This insurance provides financial protection against physical loss or damage to freight during a shipment. So, we do provide cargo Insurance if it is necessary for your shipment.

  • Is there a difference between cargo and logistics?
Ans- Yes, there is a difference between cargo and logistics. Cargo is nothing but a term for products moved on a conveyance, and logistics is organizing the movement of mass over long distances.

  • What is the future of logistics Industry in Dubai?
Ans- After the age of digitization of various businesses, the impact of the pandemic has created various reforms in the way logistics works. Technology will have a huge role to play in the sector as applications, AI, and a horde of other devices like drones, electric vehicles, automated systems, high-tech security, and efficient management systems have made the processes much easier for logistics companies as well as their clients. With the growing industry, our company is growing too and we’re highly focused on providing customer satisfaction through all our business verticals. With this, we can certainly say that the future of the logistics industry is very bright.

  • Can we send the television in sea freight from Dubai to the Philippines?
Ans- Yes, you can send the television via sea freight from Dubai to the Philippines in all Sizes right from 32’inch and to the maximum.

  • Why is logistics important to the companies?
Ans- It not only builds a good reputation for your business but also opens opportunities to cut costs, keep inventory at favorable levels, control the flow of goods, and maximize operations – all of which can reduce overall costs while generating more profit.

  • What type of logistic service are there in demand?
Ans-  There are two types of logistics services that are there in demand: medium and long-range forecasts, and short-range demand forecasts. Medium to long-range forecasts is strategic. These demand forecasts can range from anywhere between half a year to three years.

  • Can we do 61*38*61 size parcel in sea cargo?
Ans- Yes, Ofcourse this is called as large box size in sea cargo service. Also we do bulilit, medium size, jumbo+bulilit and super jumbo+bulilit sizes in sear cargo. Box are included in rates for sea cargo services.

  • In what basis the charge of the goods is calculated in air cargo?
Ans- Charges are calculated on actual weight or volume whichever is higher. Rates are exclusive of customs duty/tax.

  • What are the prohibited items for Balikbayan box to Philippines from Dubai?
Ans- There are few prohibited items which should not carry through air cargo. They are Tyres, Rims, Petrol, Gasoline, Machine operated, air gun, alcohol, painting materials, battery or any material with alkaline content, and liquid that cause flame.